Arabic Business Writing Skills

  • Duration: 2 Days
  • Students: Max 10
  • Skill Level: Beginner To Advance
  • Language: English/Arabic

For More Enquiry

Effective Communication Skills

Course Overview

The Effective Communication Skills course is designed for individuals who want to improve their communication skills in both personal and professional settings. It covers a range of communication techniques, including verbal and nonverbal communication, active listening, and feedback. The course also teaches participants how to communicate effectively with different types of people, including colleagues, clients, and customers. Whether you're a business owner, manager, or professional, this course will provide you with the tools and techniques you need to communicate effectively and confidently in a range of situations. Upon completion, participants will be able to build stronger relationships with others, resolve conflicts, and achieve their communication goals more effectively.

Effective Communication Skills Course Outline

    1.   Introduction to Effective Communication

  • Definition of communication
  • Importance of effective communication in the workplace
  • Barriers to effective communication
  • Types of communication
  • 2.   Verbal Communication

  • Language and word choice
  • Tone and intonation
  • Building rapport and trust
  • Asking questions and active listening
  • 3.   Nonverbal Communication

  • Body language and posture
  • Facial expressions
  • Eye contact and gaze
  • Personal space and touch
  • 4.   Written Communication

  • Email etiquette
  • Business writing styles
  • Formatting and structure
  • Editing and proofreading
  • 5.   Giving and Receiving Feedback

  • Importance of feedback in communication
  • Types of feedback
  • Constructive vs. destructive feedback
  • Techniques for giving and receiving feedback
  • 6.   Communication Styles

  • Understanding different communication styles
  • Identifying your own communication style
  • Adapting to other communication styles
  • Handling difficult communication situations
  • 7.   Putting It All Together

  • Integrating effective communication skills into the workplace
  • Practice exercises and role-plays
  • Personal action plan for improving communication skills