Advanced Supervisory Skills

  • Duration: 2 Days
  • Students: Max 10
  • Skill Level: Advance
  • Language: English/Arabic

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Advanced Supervisory Skills

Course Overview

The Advanced Supervisory Skills course is designed to help individuals who are already in a supervisory role, or who aspire to become supervisors, develop advanced competencies in supervision. Topics covered include managing performance, delegation, coaching, conflict resolution, communication, and leading teams. The course also focuses on the legal and ethical responsibilities of supervisors, as well as leadership and decision-making skills. Participants will learn how to create a positive work environment, foster employee engagement and motivation, and build effective working relationships with team members and stakeholders. The course utilizes interactive lectures, case studies, and practical exercises to help participants develop the skills and knowledge necessary to excel as supervisors.

Advanced Supervisory Skills Course Outline

    1.   Introduction to Advanced Supervisory Skills

  • Definition of Supervision
  • Characteristics of Effective Supervisors
  • Supervisory Responsibilities & Challenges
  • 2.   Managing Performance & Delegation

  • Performance Management Process
  • Performance Management Process
  • Balancing Task & Relationship Orientation
  • 3.   Coaching & Conflict Resolution

  • Coaching Principles & Techniques
  • Conflict Resolution Strategies
  • Building a Positive Work Environment
  • 4.   Communication & Team Leadership

  • Effective Communication in the Supervisory Role
  • Leading Teams & Building Employee Engagement
  • Developing a Team-Oriented Work Culture
  • 5.   Legal & Ethical Responsibilities

  • Legal Responsibilities of Supervisors
  • Ethical & Responsible Leadership
  • Compliance with Laws & Regulations
  • 6.   Decision Making & Problem Solving

  • Decision Making Process & Techniques
  • Identifying & Analyzing Problems
  • Developing & Evaluating Alternatives
  • Implementing Decisions
  • 7.   Personal & Professional Development

  • Self-Assessment & Reflection
  • Building Supervisory Competencies
  • Career Opportunities in Supervision
  • Continuing Education & Development